Restaurant Ordering Under Your Brand

Yes, and it is the point rather than a caveat. Your apps are published to the App Store and Google Play under your own developer accounts, in your own name, because the platform is white-label — the listing, the ratings and the app itself belong to you. If we published them under ours you would be renting your own storefront. We handle the build, the store assets and the submission; the accounts stay yours.

You do. You retain complete ownership of your data — customer information, order history, menu items and business analytics. Supaorder acts solely as a data processor; you stay the data controller. That is the whole point of a direct channel: the people who order from you are your customers, not a marketplace's.

The subscription is month-to-month under our service agreement. You can cancel from your dashboard without a cancellation fee, and service runs to the end of the paid period. Annual prepayment is also available; its refund terms are published in our refund policy.

Menu setup and migration are done for you, and they are included — there is no migration fee. Send your current menu, a link is enough, and the team rebuilds items, modifiers, photos and delivery zones. Your Supaorder store then runs in parallel with your existing one while you switch links, QR codes and app downloads, so there is no day with ordering switched off.

Web ordering can launch in as little as 48 hours once your menu, branding and payment account are ready. We confirm the schedule during onboarding. Native apps also require app-store review, whose timing is outside our control.

Yes! Supaorder is available in 100+ countries worldwide. We support multiple currencies, local payment methods, and provide responsive support across different time zones. Payment-provider eligibility, supported services and local operating requirements vary by country; confirm these with us during onboarding.

We support major currencies including USD, EUR, GBP, CAD, AUD, JPY, INR, and many more. Our platform integrates with Stripe (Apple Pay, Google Pay, 3DS/SCA), Finix, Banca Transilvania, Paytrail, and Intergateway — an aggregator covering 20+ regional networks — plus cash, card-on-delivery, and card-terminal payments.

Supaorder charges a flat subscription per location and no platform commission on orders. Your payment processor, delivery provider and optional services have separate charges; local taxes and setup fees may also apply. See the published pricing for your market.

Absolutely! You can use your own domain (e.g., order.yourrestaurant.com) for a fully branded experience. We support international domain extensions and will guide you through the simple setup process regardless of your country.

Yes, we offer two-way integrations with Clover, Square, and Toast — orders sync to your POS and menus stay in sync. We can also build custom integrations for regional POS systems and connect with your existing restaurant management tools.

You have complete flexibility! Run your own drivers with built-in auto-dispatch (distance, load, and vehicle-type scoring), or plug into DoorDash Drive, Uber Direct, Shipday, and Nash for on-demand fleets with live quotes. Unlike third-party apps, you control delivery fees and can choose the best solution for your market.

Direct support from the team that builds the platform — no outsourced tiers. We respond quickly across time zones and understand local business practices and regulations in different markets.